Adding a Review

You can easily add, approve and schedule customer reviews to display on your website. This is a useful tool ensuring that reviews aren't posted live that you aren't happy with, or, that may contravene rules or regulations.

Customers can add a review if they've received an email, text, thankyou card, or feedback.

1. Log into EstateWeb
2. Within Reviews, click Edit Reviews
3. From here, you can view, add, edit, or remove reviews. Click Add Review
4. Populate all the Review Details fields, as required
   1. Title - Add a title for the review
   2. Start Date - Click the calendar icon and the clock to select the start date and time from which the review will display
   3. End Date - Click the calendar icon and the clock to select the end date and time from which the review will no longer be visible
      (if you don't select a date and time, the review will display until it is deleted)
   4. Gender - Select the gender of the user writing the review
   5. Star Rating - Select the number of stars your service has been given
   6. Useful Count - Add the number of the people who have found the review helpful, i.e. those that selected a positive response on your website
   7. Display Name - Add the display name (how the name displays on your website)
   8. Author Name - Add a name to show who wrote the review
   9. Author Email Address - Add an email address of the user writing the review
   10. Transaction Type - Select the area of business that the review relates to
   11. Office - Select the office that the review relates to
   12. Content - Add the body of your review text into the text box
       
       

        Note

       To avoid any formatting issues, we advise that you don't copy and paste text from a Word document. Either free type the text into the text box, or, copy and paste the text into Notepad before you paste it into the text box

5. When you've finished the review, click Save & Preview